At ISlide USA, we understand that when it comes to your comfort and style, timing is everything. That's why we proudly present our MVP Guarantee—a promise that ensures you receive your favorite slides in 2 weeks or less or shipping is on us! We are committed to delivering your order with lightning-fast speed, because we believe that waiting for custom footwear shouldn't be an option.

Why do we stand behind the MVP Guarantee with confidence? It's simple—we believe in exceeding your expectations at every step. From the moment you place your order, our dedicated team works hard to print, process, and ship your slides promptly, ensuring they arrive at your doorstep without delay. We take pride in our seamless logistics and efficient operations, enabling us to consistently deliver your slides within the promised timeframe.

We're so confident in our ability that we're willing to back it up with our MVP Guarantee. If, for any reason, your slides don't arrive within 2 weeks, we've got you covered. Simply follow these steps to claim your free shipping refund:

1. Email customerservice@islideusa.com.
2. Attach a copy of your receipt, which verifies the purchase.
3. We'll double check our shipping records and get back to you!

Once we receive your email with the necessary information, our customer service team will promptly validate your claim. If the delivery timeframe exceeds 2 weeks, we'll gladly provide you with a complimentary shipping refund to use on your next purchase. It's our way of ensuring that you not only enjoy top-quality slides but also experience the exceptional service we're known for.

Please note: The MVP Guarantee only applies to orders placed within the continental United States. For international orders, or orders to Alaska and Hawaii, additional shipping details may apply. Contact our customer service team for more information.

ALL orders operate on a 24 hour processing time - if you order after 5pm the order will not process until the following day.